POLICY

Terms & Conditions

These Terms & Conditions apply to enquiries, quotations and services provided by Basic Deco Pte Ltd ("Basic Deco", "we", "us" or "our").

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Balance daylight, comfort and appearance.

01

Website information

Information on this website is intended to help customers understand our window-film products and services. Website information is not itself a binding quotation or confirmation that a particular product is suitable for a specific installation.

02

Product selection

Window-film appearance and performance may vary depending on factors including:

  • the selected film
  • glass type
  • existing glazing
  • lighting conditions
  • installation conditions
  • the surrounding environment
  • Final product selection should be confirmed for the actual installation.
  • Where a technical specification is important, the applicable approved product information should be used.
03

Privacy and appearance

Reflective or privacy effects depend on lighting conditions. Reflective film does not guarantee one-way or night-time privacy. Dark Ceramic films are not necessarily blackout films.

04

Quotations

The following will be confirmed in the applicable written quotation:

  • scope
  • measurements
  • product selection
  • pricing
  • installation requirements
  • scheduling
  • payment terms
  • exclusions
  • The written quotation takes precedence over general website information for that project.
05

Measurements and site conditions

Quotations may depend on confirmed glass measurements, site access, existing film removal and installation conditions. Changes to the confirmed scope or site conditions may require the quotation or schedule to be revised.

06

Scheduling

Installation dates and times are subject to confirmation and availability. Website descriptions of working or installation hours do not guarantee a specific appointment slot.

07

Warranty

Any warranty applicable to a product or installation will be the warranty stated in the relevant quotation, written confirmation or applicable product documentation.

08

Customer information

Customers should provide reasonably accurate information about the property, glass and requested works so that Basic Deco can assess the enquiry properly.

09

Intellectual property

Website content, branding and materials belonging to Basic Deco may not be copied or commercially reused without permission, except where permitted by law.

10

Contact

Basic Deco Pte Ltd. 13 Toa Payoh Lorong 8, #07-02 Braddell Tech, Singapore 319261. +65 9635 6639. info@basicdeco.com.sg.

11

Governing law

These Terms & Conditions are governed by the laws of Singapore.

12

Last updated

September 2026.

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